Is the 'Microsoft Mail' service selected?
Action:
Determine what type of mail service is being used:
1) Click the 'Start' button to display the 'Start' menu.
2) Select 'Settings' and select 'Control Panel'. (The 'Control Panel' window appears.)
'Control Panel'
3) Double-click the 'Mail and Fax' icon. (The 'Microsoft Exchange Properties' dialog box appears.)
'Mail and Fax'
4) Click the 'Services' tab. (A list of installed services appears.)
Question:
Is the 'Microsoft Mail' service selected?
Responses:
Yes, Microsoft Mail service
No, other mail service